Listening to Understand
- By
- Travis Stovall, Founder & CEO, eRep
- Posted
- Monday, February 2, 2026
Listen until the other person feels "gotten," then notice your own softening.
Most people think listening is quiet. It's not. Listening is active. Listening is a form of strength, because listening asks you to set down your need to control the moment, and that is hard for all of us in different ways.
Some of us listen while we're building our rebuttal, or while we're building our advice. Some of us listen while we're building our escape plan, but listening to understand is different.
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