Retail/Campround Manager Share:
Compensation
Benefits
Employment Type
$16.00 - $22.00 Hourly
Retirement Savings
Full-Time
Description
You have a unique opportunity to be part of a growing KOA community. Being supported by local owners and over 500 other Kampgrounds you can fulfill the dream of camping year round in northern Utah at the KOA Kampgrouds, in Brigham City/ Perry South. We believe strongly in putting our guests first and building a team to continue to grow the business and community relations. You will be working directly with the Owners of the this franchise to help it grow. They are passionate about the local community and supporting their team members to achieve their individial dreams.
KOA is the world's largest network of privately owned campgrounds.
When you choose KOA, you'll always have a friendly staff member nearby to support you. KOA staff members are trained professionals with a passion for hospitality and the great outdoors. If you ever need help, you can easily spot a KOA staff member by their signature yellow shirt. We're always happy to assist you!
With a variety of campsite types, diverse lodging options and amenities, KOA can provide a great camping experience for everyone. Whether you plan to stay in an RV, a cozy tent or another type of lodging, KOA makes it possible to experience the outdoors on your terms.
Though we believe in connecting with nature, we still embrace modern technology at KOA. To ensure operations run smoothly for our guests, we use the latest technology and data to make your camping experience easier, from booking to navigation and more.
Responsibilities
You have a proven track record of success in supervising, cooridinating and you want to grow, taking your career to the next level. As Front Desk/Office Coordinator for Brigham City/ Perry South KOA , you will have the opportunity to apply what you know, strengthen as a leader, and much, much more.
As Front Desk/Office Coordinator, you will;
- Oversee all aspects of front desk operations and personell by exercising demonstrated knowledge and experience in all phases of Kampground management, including sales and marketing items in the general store, as well as for the overall business, some basic human resource functions, food and beverage supply management, scheduling, site/reservation management, housekeeping and maintenance supply and scheduling.
- Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong team supervision background and an obvious passion for the hospitality industry. Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best.
- Enable innovation and drive results. You execute successful sales and marketing campaigns, understand marginst and can drive profit to the bottom line through strong supply and scheduling controls.
- Build a rapport with ownership. You partner closely with the owner and work to understand their priorities and exceed their expectations.
- The Front Desk/Office Coordinator will be responsible for the overall operation of the Front desk and staff including training, sales, guest satisfaction, associate satisfaction, owner satisfaction, revenue management, and timely reporting.
- Ensure properly training all employees.
- Monitors performance, develops and guides associates in career paths.
- Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures.
- Comply with all cash and credit accounting procedures.
- Have a proven track record cost controls.
- Leads and actively participates in the campground Sales & Marketing effort and assists with developing annual Marketing plans.
- Proven ability to deliver exceptional guest service results as measured through guest satisfaction surveys.
*Please note that this job description is not an exclusive or exhaustive list of all functions that a Campground Manager may be asked to perform.
Qualifications
- Desire to operate an excellent campground.
- Ambition to grow a small business
- Ability to learn quickly and take what you learn to the next level.
- Hotel and reservation system background is favorable.
- Brigham City/Perry South KOA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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