Customer Experience Representative Share:

Bishop Dunne Catholic School	Dallas, TX 75224 — Remote Work Available
Compensation	$55,000.00 - $75,000.00 Annually
Benefits	Medical, Dental, Vision, Life Insurance, Retirement Savings
Employment Type	Part-Time

Description

Are you passionate about delivering exceptional customer service and looking to grow your career in a dynamic and supportive environment? Join our team as a Customer Experience Representative and be part of a company that values innovation, collaboration, and excellence.

Responsibilities

Responsibilities:

Provide outstanding customer support via phone, email, and live chat
Resolve customer inquiries and complaints efficiently and professionally
Maintain a deep understanding of our products and services to assist customers effectively
Collaborate with team members to improve customer satisfaction and retention
Document customer interactions accurately in our CRM system
Identify opportunities for process improvements to enhance the customer experience

Qualifications

Requirements:

Proven experience in a customer service or support role
Excellent verbal and written communication skills in English
Strong problem-solving abilities and attention to detail
Ability to work independently as well as part of a team
Familiarity with CRM systems and practices is a plus
A positive attitude and a passion for helping people

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