Boutique Manager Share:

Responsibilities

• Giving customers (of all shapes, sizes, races and ages) a highly personalized experience with thoughtful, careful personal styling recommendations

• Creating and building genuine connection with customers while working independently

• Setting, meeting and exceeding sales targets and goals for walk-in sales, appointments, and parties

• Consistently developing ways to increase store traffic and improve overall sales

• Confidently and consistently reaching out to customers to arrange stylist appointments and tell them about new product

• Styling clients in after-hours shopping parties (to include pre and post party duties)

• Leading, guiding and supporting a team of sales associates

• Training new team members on product knowledge, sales techniques and superior customer service skills

• Assisting with inventory management, including receiving and stocking merchandise

• Handling customer inquiries, returns and complaints in a professional and courteous manner

• Maintaining a clean and organized sales floor

Qualifications

• 4+ years of retail sales experience in a leadership role and preferably high-end clothing

• Ability to thrive in a fast-paced environment and maintain productivity during slower times

• Proficiency in point-of-sale software, the internet, social media & Google Docs. (Bonus skills: Mailchimp, Shopify, Quickbooks, Illustrator and Photoshop)

• Effective written and oral English language skills

• Ability to climb a ladder, stand for extended periods of time, and lift 25-50 pounds occasionally

• This is a full time position with 28 - 40 hrs scheduled per week

• Must have the availability to work a flexible schedule including weekends, occasional nights (1 - 4 per month for parties), long and short shifts. Holiday availability is required.

Benefits

• 401K with a 3% company match

• Paid time off

• Team sales bonuses

• Monthly clothing stipend

• Employee purchase program and friends and family purchase program