Scheduler Share:
Compensation
Benefits
Employment Type
$19.00 - $21.00 Hourly
Medical, Dental, Vision
Full-Time
Description
Town & Country Glass (www.tandcglass.com) has been faithfully serving the Portland metro area for over 30 years. Our new location which includes a new 2,000 square foot show room has caused our business to expand rapidly. We are a team-oriented business - the atmosphere here is casual yet professional when it comes to taking care of our customers. We pride ourselves on customer satisfaction.
We are currently looking for an organized, efficient, and action-driven Scheduler to assist with incoming customer communication, appointment setting and confirmation. This role is an entry-level position supporting our Lead Scheduler, and offering an opportunity to learn our processes and opportunities for growth in our company. This job plays a critical role in the interaction between our customers and operations and must be accurate with notes and details while communicating information in a time-sensitive manner. Previous experience working with google calendar and understanding how to set appointments is preferred in this job.
We provide full health insurance benefits, 2 weeks paid time off, paid holidays (including your birthday), and a monthly profit-sharing bonus.
Responsibilities
- Return incoming phone calls and set appointments
- Effective and efficient time management and organization
- Take accurate notes, document conversations, and use CRM to record info.
- Access Technician's calendars and assist in scheduling
- Appointments need to be confirmed the day before by phone call
- Know the geography and locations Town & Country serves
- Good phone and email correspondence etiquette
Qualifications
- Must work quickly, but with an attention to detail
- Ability to work in fast-paced situations
- Ability to multi-task and complete assignments
- Glass, Glazing or construction experience would be preferred but not required
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