Student Engagement and Retention Specialist Share:

Responsibilities

Essential Duties:

1.       Tracks data of all youth services program participants at the campus level.
2.       Works within the Youth Services team to connect students to POIC+RAHS programs, including after-school activities, tutoring, employment and training services, parenting education services, mentoring as well as juvenile justice prevention/intervention services.
3.       Collaborates with POIC + RAHS colleagues to measure and report student growth in areas such as credit attainment, school engagement, discipline incidents and attendance 

Job Duties:

•   Serves as a liaison between assigned campuses and the Youth Services Team to provide awareness of campus hosted events.
•   Works closely with Youth Services coordinators and assigned campus-level personnel to maintain open and clear communications, implement communication of data, and host            monthly campus level student engagement events.
•  Demonstrates a thorough knowledge of the theories, methods and techniques of social casework, strength-based interviewing, adolescent development and serves as a model            of professionalism and servant leadership.
• Meets with students.
• Tracks student enrollment, attendance, and credit attainment (quarterly).
• Tracks family engagement.
• Tracks student program participation.
• Supports coordinators with quarterly Individual Success Plan (ISP) updates.
• Escalates all crises and risk incidents same day, as needed.
• Adheres to documentation requirements, including but not limited to accurate data entry into student files, ISP-s, weekly and/or monthly reports.
• Ensures budgetary compliance by submit any required documents on time and complete.
• Maintains punctual, regular and predictable attendance.
• Works collaboratively in a team environment with a spirit of cooperation.
• Respectfully takes direction from manager.
• Other duties as assigned 

Qualifications

High school diploma or GED with one-year customer service experience. Experience providing outreach, crisis intervention, and conflict resolution skills with youth and families. Possesses strong cultural competency and an understanding of social service practices and experience working with families from diverse backgrounds