Accounting Specialist Share:

ROBO	Vancouver, WA 98662
Compensation	$25.00 - $30.00 Hourly
Benefits	Medical, Dental, Vision, Retirement Savings
Employment Type	Full-Time

Description

About ROBO: ROBO is a fast-growing IT managed service provider (MSP). We pride ourselves on doing two things: delivering exceptional customer service and developing elite technical talent. If you're looking for a chance to grow and thrive on technical challenges to solve, we're your dream come true.

ROBO Culture: ROBO is founded on its 6 core values: Endless Learning, Caring is Our Superpower, Own the Problem, Follow Up & Follow Through, Adapt and Overcome, and A positive energetic environment brings life to work! ROBOs live out the core values every day and are enthusiastic about providing the best customer service. At ROBO we are passionate about our employees, helping them develop their skills and knowledge to reach beyond their potential.

Position Summary: The Accounting Specialist plays a vital role in ensuring accurate and timely management of financial transactions and records within the organization. This position is responsible for supporting day-to-day accounting operations, including invoicing, accounts payable, accounts receivable, bank reconciliations, expense reporting, and tracking inventory. The Accounting Specialist will work closely with the rest of the team to ensure all accounting responsibilities are handled, maintain compliance with internal policies, assist with month-end and year-end closing processes, and provide customer assistance as needed. Success in this role requires strong attention to detail, excellent organizational skills, and a commitment to maintaining confidentiality and integrity in all financial matters. The ideal candidate is dependable, efficient, detail-oriented, and possesses a solid understanding of accounting principles and accounts payable / receivable processes.

Benefits:

Certification Bonus Program
Medical, Dental, and Vision Insurance
401(k) with company match
Paid Time Off and Holidays
Parental Leave, Jury Duty Leave, Bereavement Leave
HeyTaco Recognition Program

Responsibilities

Create and send recurring and one-time invoices to customers for services and products
Set up, manage and reconcile recurring monthly invoices and verify contract billing accuracy
Track software license usage and subscription renewals to ensure correct billing
Coordinate with technical team to resolve open or unapproved tickets that impact invoice generation
Issue credit memos and adjustments as needed
Track unbilled and deferred revenue on a monthly basis
Grant and manage customer access to online payment portal
Deposit checks, scan remittance information, and assist accounting team with processing and application of customer payments
Monitor open receivables and follow up on outstanding invoices with customers
Assist customers with questions about billing, payments, and other items as needed
Process and ensure proper coding of expenses
Support procurement process with vendor invoice / expense matching and purchase order processing
Assist with inventory tracking and valuation
Support month-end and year-end closing processes and audits
Maintain accurate customer and financial records within accounting systems, including alignment of data between the professional services automation (PSA) and general ledger systems
Maintain confidentiality and data integrity of all financial and client information
Assist in the creation and maintenance of departmental policy and procedure documentation
Perform administrative duties including processing contracts and onboarding forms, tracking assets, and other responsibilities as necessary

Qualifications

Associate's degree in Accounting, Finance, or a related field (Bachelor's degree preferred)
1 - 4 years of accounting or bookkeeping experience, preferably in a service-based or technology-driven business
Familiarity with accounting software such as QuickBooks, Xero, or similar platforms
Experience using professional services automation (PSA) tools such as Halo or ConnectWise Manage is desirable
Strong understanding of accounting principles, accounts payable / receivable processes, and customer service practices
Proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis
Certifications in subjects such as QuickBooks, Microsoft Excel, or Bookkeeping/Accounting are preferred
Excellent attention to detail, accuracy, and organizational skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Strong communication and interpersonal skills for working with clients, vendors, and internal teams
High level of integrity, confidentiality, and professionalism in handling confidential information
Prior experience in the IT services industry is preferred

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