Regional IT Account Manager - NE Missouri Share:

Quality Network Solutions	Chillicothe, MO 64601 — Remote Work Available
Compensation	$65,000.00 - $80,000.00 Annually + commission
Employment Type	Full-Time

Description

Company Overview: Proudly providing K-12 Technology Services across the Midwest since 1997. Quality Network Solutions has the technology services to keep schools safe and up-to-date for K-12 students across multiple states and school districts.

Position Summary: The Regional IT Account Manager is the main point of contact with our Customers and responsible for maintaining and building upon strategic partnerships to help driver their technology needs forward. The Regional IT Account Manager needs to learn and understand each School's goals and objectives and help meet them to meet these demands. This role is accountable for establishing a technology budget and strategic roadmaps for Customers that reduce business risk and facilitate technology improvements across the Organization. Although not a true sales role, this person must be comfortable presentbng and closing large solutions and projects to our School district clients. There is an aspect of Business development that is incorporated into this position with the ability to earn additional compensation in the forms of bonuses and commissions.

This job is based in the Chillicothe, Missouri area (NE Missouri) working from your home office with travel in the region throughout the week. Car travel up to 4 or 5 days per week is required from this position.

Responsibilities

Perform regular onsite Technology Business Reviews with customers (documenting # of appts. and projects)
Maintain frequent phone and email contact with customers, building relationships
Develop, plan and execute a strategic roadmap profile for each customer
Design and present technology proposals with decision-makers
Establish clear and precise business and alignment objectives for each customer
Maintain customers' technology budgets
Provide a high level of customer and user satisfaction
Contribute to the maintenance of QNS standards library
Participate as a member of the Standards and Alignment Committee
Design and maintain process and procedural documentation of Company tools and applications
Deliver accurate reports and metrics to Company management on the status and performance of Company tools and applications
Maintain up-to-date version knowledge and certification (where applicable) of Company tools and applications
Provide regular project reviews and report to the Vice President, as required
Implement, participate and promote Quality Assurance (QA) objectives, processes, and procedures of the company

Qualifications

Advanced qualifications in Computer Science/Information Technology or equivalent
Ability to quote, present and close IT solutions
Demonstrated knowledge of IT and telecommunications infrastructure, hardware, and software applications
Demonstrated experience and knowledge of network and server/workstation operating systems
High-level organizational, project management, coordination, and prioritization skills
Able to work well both independently, but also within a team environment
A high degree of confidentiality and punctuality
Professional personal presentation
Awareness of and ability to work following Company Policies and Procedures

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