Customer Service Evaluator Share:

Pearl Marketing Research
Schoolcraft 49087 US — Remote Work Available
Compensation
$15.00 - $50.00 Hourly
Employment Type
Full-Time

Description

Pearl Marketing Research is seeking detail-oriented and observant individuals to join our team as Customer Service Evaluators. In this role, you will assess and report on customer service experiences across a variety of businesses and industries. Your insights will help our clients enhance their service quality and customer satisfaction.

Why Join Pearl Marketing Research?

  • Flexible schedule - choose assignments that fit your availability.

  • Gain experience in market research and customer service analysis.

  • Contribute to improving service standards across industries.

How to Apply

Visit our career page to apply https://www.career-pearlmarketingresearch.com

Responsibilities

  • Conduct in-person, phone, or online evaluations of customer service interactions.

  • Follow detailed evaluation guidelines and checklists.

  • Record and report observations objectively and clearly.

  • Submit evaluations within specified deadlines.

Qualifications

  • Strong attention to detail and excellent communication skills.

  • Reliable, punctual, and professional.

  • Ability to remain objective and discreet during evaluations.

  • Access to a smartphone or computer with internet connection.

About Us

At Pearl Marketing Research, we empower businesses with the insights they need to grow, adapt, and lead in a constantly evolving marketplace. As a full-service marketing research firm, we specialize in delivering data-driven strategies that help our clients make informed decisions with confidence.

Founded on the principles of precision, integrity, and innovation, Pearl combines deep industry knowledge with cutting-edge research methodologies. From qualitative interviews to large-scale quantitative studies, we tailor every project to meet the unique goals of each client-ensuring actionable outcomes that translate into real-world results.

Our team is made up of experienced researchers, analysts, and strategists who are passionate about uncovering the "why" behind consumer behavior. Whether you're launching a new product, exploring market opportunities, or strengthening your brand positioning, Pearl Marketing Research is your trusted partner in transforming insights into impact.

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