Merritt Clubs |
Baltimore, MD 21244 |
|---|---|
Benefits |
Medical, Dental, Vision, Life Insurance, Retirement Savings |
Employment Type |
Full-Time |
Position Title: Helpdesk - Tier 1 Support
Reports To: IT Director
Position Summary:
o A+/Net+/Microsoft certifications strongly preferred
o Basic knowledge of LAN/WAN networks and TCP/IP troubleshooting
o Strong reading, writing and verbal communications skills
o 3+ years IT experience including supporting a Microsoft Windows
environment
o Experience with Microsoft 365 including Sharepoint and Teams
o Capable of working independently as well as part of a team
o Flexible, quick learner who is resourceful, perseveres and
understands the value of documentation
o The ability to communicate and work with all levels of staff who
possess varying degrees of technical skills
o Be able to do physical work including squat, kneel, crawl, use/work
on a step ladder, sit, walk and stand for sustained periods as well as the
ability to lift up to 25 pounds if needed
o Flexibility to work off hours as needed, including some evenings/weekends
Benefits:
- Medical, Dental, Vision, Rx Insurance
- Group Life Insurance, Long Term Disability
- Voluntary Short-Term Disability & Supplemental Life Insurance
- 401(k) Plan
- Generous Paid Time Off Benefits
- Health Club Membership
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