Description
Velox Systems is dedicated to improving the lives of our customers and creating a more stable and prosperous economy. We do that by providing unsurpassed quality IT service to customers throughout the Northwest. Our services enable our customers to be more effective at their jobs through fast IT support and preventative maintenance, as we keep their businesses more secure through risk management and disaster recovery protocols.
Velox Systems is looking for a skilled and effective technician to assess and solve problems for our clients as they run into technical questions with their day-to-day tasks. The position will entail communicating with clients in writing and via phone, identifying their need and problem, designing a solution and working with the client through that solution to get them back to work. Throughout this process documentation of the problem, solution and strategy will be essential. Fun phone banter, working with our enthusiastic team of technical professionals, and exploring all areas of business technology solutions will also be a positive part of the experience.