E-Commerce Manager / IT Support Share:
Benefits
Employment Type
Medical, Dental, Vision, Retirement Savings
Full-Time
Description
We are an innovative automotive tuning and performance shop that caters to customers with a wide range of high-performance vehicles. Always looking to stay ahead of the competition, we have invested in cutting-edge technologies that make us a one-of-a-kind shop here in the Portland area. We specialize in forced induction systems and operate with the goal of extreme performance at a reasonable cost.We seek an individual who is passionate about the automotive performance industry and who displays thorough knowledge and creative ideas regarding website development and marketing. Candidates will also display a strong sense of ownership and an eagerness to work with our team to ensure the success of the web store and the overall company.
Our E-Commerce Managerleads the development, implementation, tracking, and optimization of sales & marketing campaigns across all online digital channels. This position also oversees the management of the company-s two websites: www.preracing.com and www.rallitek.com.The E-commerce Manager is the lead content manager across social media channels with the responsibility for ensuring consistency with the brand-s tone of voice and optics. In collaboration with team leaders and outside vendors, the E-commerce Manager leads the data analysis of our digital marketing efforts and leverage findings to improve campaigns, and increases audience reach with the overall goal of increasing sales.
Responsibilities
- Maintain website configurations with a knowledge of HTML and CSS web page design
- Create and maintain campaign advertisements on several platforms such as Facebook, Instagram Google, YouTube, Microsoft, etc
- Content generation in the form of video, photo, SEO, blogs, to be implemented across all the company-s digital platforms
- Work with outside digital agencies to develop new strategies and goals and maintain quality of advertising and success
- Maintain all digital platforms with new products uploads, price changes, inventory, vendor MAP pricing updates, shipping requirements, etc
- Provide customer support to web customers
- Develop new procedures and methods to further develop the growth of the brand and company
- Oversee and contribute to all aspects of the company's internet sales process
- Develop and execute successful marketing strategies
- Maintain, diagnose, and resolve server and general IT issues around the office
- Ensure security of data, network access, and backup systems
- Preserve assets, information security, and control structures
- Hands-on experience with computer networks, network administration, and network installation
Qualifications
- BS in Business Administration or Computer Science preferred
- Strong knowledge of the Shopify platform
- High proficiency in Adobe Suite applications or similar e.g., Photoshop, Lightroom, Premier, Indesign, Illustrator
- Proficient with Quickbooks
- Ability to effectively handle multiple tasks, often with overlapping and time-sensitive deadlines
- High proficiency with Google Suite and/or Microsoft Office
- Ability to use web development and business tools e.g., HTML, CSS, Google Ads, Google Tag Manager, Google Analytics, and Facebook Pixel
- Solid knowledge of automobiles and parts is preferred and will help to succeed in this role
- Ability to capture, synthesize, and organize end-to-end project documentation
- Strong knowledge of cutting-edge integrated marketing techniques including SEO/SEM, social media marketing, ad words curating, audience building and more
- Strong understanding of how to identify and apply technology and best practices to positively impact marketing strategies and the customer journey
- Experience with network and server support
- Strong problem-solver and ability to structure work time in a flexible environment
- Knowledge and passion for aftermarket performance parts
- Must be goal-oriented and able to achieve sales goals
- Knowledge of standard shipping procedures
- Technical customer support experience
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