Property Care Coordinator Share:

Responsibilities

• Schedule all maintenance work needing to be completed at over 240 vacation rentals
• Develop time-frames and drive deadlines with the Team
• Communicate and schedule contractors/vendors to get work completed
• Communicate and coordinate with homeowners to schedule repairs and fixes
• Assist Maintenance Techs with problem-solving homeowner client issues to come up with best solutions
• Take accurate notes and records
• Mandate Techs document and enter all pertinent information in work orders
• Consistent interaction and communication with Maintenance Techs, Vendors, Homeowners and other Bennington departments throughout the day
• Must have good follow-up and follow-through with a sense of urgency and closure
• Ordering parts, organizing office, keeping equipment clean, receive packages, etc.

Qualifications

Expectations of this Role

• Will complete a working interview, spending about 2 weeks in the field, then 2 weeks coordinating
• Trust and seek out the Technicians superior experience and knowledge
• This is not a remote job, must be in the office 5 days a week 8a-5p (6p during peak season)
• Regular schedule with 2 days off in a row, however schedule can change occasionally to cover absences
• Must be able to work at least one weekend day
• Must check-in with Techs at the end of the day to make sure they have everything needed
• Must be willing to cover on-call up to 1-2 nights per week (this can be done remotely)
• Must be detail-oriented and have extraordinary follow-through skills
• Must have fast typing skills and be able to quickly and efficiently work with new software programs