General Manager/Operations Director Share:

Sites & Wonders, Inc
Compensation
Employment Type
Salt Lake City, UT 84109
$40,000.00 - $60,000.00 Annually + commission
Full-Time

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You have a unique opportunity to be part of a growing KOA community. Being supported by local owners and over 500 other Kampgrounds you can fulfill the dream of camping year round in northern Utah at the KOA Kampgrouds, in Brigham City/ Perry South. We believe strongly in putting our guests first and building a team to continue to grow the business and community relations.

KOA is the world-s largest network of privately owned campgrounds.

When you choose KOA, you'll always have a friendly staff member nearby to support you. KOA staff members are trained professionals with a passion for hospitality and the great outdoors. If you ever need help, you can easily spot a KOA staff member by their signature yellow shirt. We're always happy to assist you!

With a variety of campsite types, diverse lodging options and amenities, KOA can provide a great camping experience for everyone. Whether you plan to stay in an RV, a cozy tent or another type of lodging, KOA makes it possible to experience the outdoors on your terms.

Though we believe in connecting with nature, we still embrace modern technology at KOA. To ensure operations run smoothly for our guests, we use the latest technology and data to make your camping experience easier, from booking to navigation and more.

Responsibilities

You have a proven track record of success in management and you want to grow, taking your career to the next level. As General Manager for Brigham City/ Perry South KOA , you-ll have the opportunity to apply what you know, strengthen as a leader, and much more.


As General Manager, you will


Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of Kampground management, including sales and marketing, human resources, food and beverage, budget and forecast management, site/reservation management, housekeeping and maintenance.


Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong management background and an obvious passion for the hospitality industry. Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best.


Enable innovation and drive results. You execute successful sales and marketing campaigns, understand dynamic revenue management and can drive profit to the bottom line through strong financial controls.


Build a rapport with ownership. You partner closely with your owner and work to understand their priorities and exceed their expectations.


The General Manager will be responsible for the overall operation of the Kampground including hiring, training, budgeting, sales, guest satisfaction, associate satisfaction, owner satisfaction, revenue management, and timely reporting.

Ensure properly hiring and all employee practices comply with company and legal requirements.

Monitors performance, develops and guides associates in career paths.

Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures.

Develop annual operating and capital budgets.

Comply with all corporate accounting procedures.

Have a proven track record of meeting budgets, understanding P&L statements, and cost controls.

Leads and actively participates in the campground Sales & Marketing effort and assists with developing annual Marketing plans.

Proven ability to deliver exceptional guest service results as measured through guest satisfaction surveys.

*Please note that this job description is not an exclusive or exhaustive list of all functions that an General Manager may be asked to perform.

Qualifications

Desire to operate an excellent campground.

Ability to learn quickly and take what you learn to the next level.


Brigham City/Perry South KOA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.



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