Client Relations Associate Share:

Certified Mail Labels
Compensation
Employment Type
Celebration, FL 34747
$20.00 Annually
Full-Time

Description

Certified Mail Labels is a Software as a Service (SAAS) company with more than 90,000 customers nationwide.  We are pioneers in Electronic Signatures, automated web services to address, mail, track and report critical business communications. We help customers including Fortune 500 companies skip the trip to the Post Office. We are a faith-based company located in Celebration, FL.

A Client Relations Associate provides courtesy calls to new customers and handles incoming customer support calls and tickets. The customer relations assistant trains and provide online demonstrations of Certified Mail Label software to new customers. 

Responsibilities

- Courtesy calls to new customers

- Training of New customers 

- Certified Mail Label software demonstration to new customers

- Inbound customer support calls

- Customer support tickets management 

Qualifications

- High school diploma/GED required

- Fluent in Microsoft Office

- Previous customer service experience 

- Excellent oral and written communication skills

- Active listener and effective communicator

- Positive and professional demeanor

- Ability to prioritize and demonstrate relentless discipline in achieving goals

Like this job?

Apply Now


Find Your Perfect Career - Learn how to match your personality to the ideal job or career for you-risk free-$49.95

Job Search Made Easy
powered by the Core Values Index™

Apply Now Like this job?


Follow us on Twitter @erep_com_jobs to get the latest job listings.


Core Values Index (CVI)™

Many employers use the Core Values Index psychometric assessment to match applicants to available roles. It is the most accurate and reliable assessment available and only takes about 8 minutes to complete — and it's absolutely free!