Onsite IT Consultant Share:

Weston Technology Solutions	Bend, OR 97703
Compensation	$70,000.00 - $80,000.00 Annually
Benefits	Medical, Dental, Vision, Retirement Savings
Employment Type	Full-Time

Description

Weston is hiring a Network Consultant in our Bend, OR office.

We are a well-established IT firm serving business clients in Central Oregon. We, as a team, have agreed our goal going forward is to grow at a sustainable rate, while taking care of our employees and managing the stress that comes from a typical IT career. After all, who moves to Bend because they want to work all the time? Most of us are here because we love the outdoor activities that Bend has to offer. That's not to say we don't work hard, we expect a lot from our team, you will be on a call on a rotating basis, and we get after it during business hours, but we believe in work/life balance. We believe in our core purpose, "To Better the Lives of Others", both for our team, our clients, and our community.

Position overview: We are hiring a dedicated and reliable Onsite IT Consultant to manage our clients both in-person and remotely from our office in Bend, OR. Approximately 40% of this job will be working with clients at their sites/offices, and 60% will be in the Weston office handling tickets. The opportunity to work from home remotely, part of the time, is available for the right fit after at least 6 months on the job.

We offer a competitive salary with bonus opportunities, matching retirement plan, performance rewards and health, dental and vision insurance.

Responsibilities

Build client relationships through trust and responsiveness for long-term success
Typically manage 5-10 clients at a time
Open and close client tickets efficiently while entering accurate and timely notes (hint: know when you have spent enough time and know when to escalate)
Research and troubleshoot client issues for resolution by putting the client-s needs first, and communicating with them through the life of the issue
Serve as back-up for Helpdesk while in the office
Educate and train Weston Staff on clients and environments (through documentation, conversations, emails)
The Consultant is the Lead on client projects and must be organized with good follow-through
Consultant will work with client to uncover new opportunities and report to Account Manager for follow-up

Qualifications

At least 4 years of experience implementing and supporting Microsoft Windows 11 and server operating systems
At least 4 years' experience with Office 365 administration and basic active directory management
At least 4 years of Hands-on experience in networking, routing and switching
Experience in setting up and configuring server hardware
Experience in remotely supporting customers and using remote support tools

Must either have or pass the following Exams within the first 90 days of employment:

SonicWALL Network Security Administrator:
CompTIA Network+-

And at least one of the following...-

Microsoft 365 Certified: Security Administrator Associate
Microsoft 365 Certified: Modern Desktop Administrator Associate
Microsoft 365 Certified: Teams Administrator Associate
Microsoft 365 Certified: Messaging Administrator Associate

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